Customized Training for Unions and Organizations


Customized Training is a unique opportunity for union locals or organizations. The Institute will create and conduct training programs specifically designed to meet your requirements and specifications at a convenient time and location.

Course and workshop offerings includes labor relations, steward training, leadership skills, computer training, and building solidarity.

These courses are offered on a regular basis 6 times a year at the Institute or if a union has 10 or more individuals a customized program can be delivered.


These courses are offered twice a year in the spring and fall or per request:

  • Lobbying

  • Conflict Resolution

  • Customer Service

  • Violence in the Workplace

  • Effective Communication

  • Workplace Spanish Specific to Your Job

  • Public Speaking

  • Reducing Workplace Stress

  • Sexual Harassment

  • Workplace Relationships

*For more information about customized training programs email


Career Skills Training

Teacher Assistant Certification Training Program

The Teacher Assistant Certification Training Program, approved by the RI Department of Education, offers the opportunity to become a full-time, part-time or substitute teacher assistant. This program is delivered by a team of highly-qualified teachers, teacher assistants and healthcare professionals. The program consists of 24 hours of classroom instruction, 3 hours of job shadowing and a ParaPro Assessment. Upon successful completion of the 3 components of the program, participants will be awarded a Teacher’s Assistant Certification. The cost of the training is $305.00.

This program is held monthly and enrollment is on a first come first serve basis. Class size is limited and we expect classes to fill up quickly. Please make your intention known as soon as possible so we can reserve a seat for you.

Psychology in the Workplace

This 24-hour course will cover the science of Psychology and Workplace Psychology, which is the study of human behavior in the workplace. Applications of psychological theories and principles to organizations and individuals in the workplace will also be studied. Students will develop interpersonal skills needed to interact with coworkers, supervisors, and individuals in the work environment. Topics include: organizational change, teamwork, communication, stress in the workplace, ethical behavior, time management, diversity, cross cultural understanding and other on the job-related issues.

This class has been designed specifically for the Department of Corrections (DOC) officers. Completion of the below registration form does not guarantee placement in the course. ILSR will contact you to confirm registration as class size is limited.  

Psychology/Leadership in the Workplace

This 24-hour course draws upon a variety of researched-based theories and applications related to the study of leadership.  Theoretical paradigms of motivation are discussed and applied to communication styles, decision making, risk-taking, team building, conflict resolution, negotiation, diversity, and inclusion.  Leadership traits, leadership styles and roles are examined in the context of ethics, power, and social responsibility.

This class has been designed specifically for the Department of Corrections (DOC) officers. Completion of the below registration form does not guarantee placement in the course. ILSR will contact you to confirm registration as class size is limited.

Spanish 101

This 24-hour course will cover the alphabet, numbers, months of the year, basic vocabulary, and expressions. Students will be able to use diverse verbs in present tense, introduce themselves and carry on basic conversation; read a short story or article in Spanish and write a 6-10 sentence paragraph in Spanish. 

This class has been designed specifically for the Department of Corrections (DOC) officers. Completion of the below registration form does not guarantee placement in the course. ILSR will contact you to confirm registration as class size is limited. 

Cultural Sociology

Sociology is the study of groups and group interactions.  The term culture refers to the group’s shared practices, values, and beliefs. Sociology and Culture focuses on a group’s way of life, from routine, everyday interactions to the most important parts of group members’ lives. It includes a study of human social behavior, patterns of social relationships, social interaction, and aspects of culture associated with everyday life It includes everything produced by a society. 


This class will be presented as a seminar that encourages the discussion of insights and ideas from all participants.  Topics will be related to the impact of family, religion, government, prejudice, and social equity (race, bias, prejudice), physical and mental lifestyle health issues, deviant behavior and crime, marriage, family, government and politics on behavior.


*All classes designed specifically for the Department of Corrections are held upon request, there is no set schedule. Enrollment is on a first come first serve basis and class size is limited. ILSR will contact you to confirm registration in the class or upon entry on the waitlist.



Preparing for Retirement and Career Change

Personal Finance

Financial planning is not just for the rich. It’s important for everyone. This workshop will assist participants in understanding investments such as stocks, bonds and mutual funds, and will help individuals prepare budgets. Unlock the secrets of accumulating wealth for a person who works and has a moderate income.

Planning for Retirement: Wills and Estates

How can you take care of those you love? Do you need a will? Do you need to revise an existing will? Do you need an estate plan? Participants will hear the answers to these questions and more in this inclusive workshop.

RI State Retirement System and Retirement Medical Options for State Employees

This workshop provides an overview of membership within the RI Employees’ Retirement System. It is specifically designed for members 5 to 10 years from retirement and will teach individuals how to compute retirement benefits as well as outline the various payments and medical insurance options.

Understanding Social Security

Prepare for the future by learning about the benefits provided by Social Security. Learn how to figure your benefits and how to keep your information current and accurate.  The class will also review individual rights under the Medicare system.

Personal Enrichment

Effective Communication Skills for Activists and Leaders

Do you get speechless when you have to make a speech? Does the thought of talking to a reporter leave you breathless? Learn how to develop and deliver your message more effectively to individuals, groups, and the media. The course is designed for new activists and experienced union leaders. Let Labor’s Voice be heard!

Workplace Spanish Specific to Your Job

The fastest-growing immigrant population in Rhode Island is Latino. More than ever, workers find that they need to speak some Spanish in order to communicate with clients, customers, and co-workers. In this course, students learn the important Spanish words and phrases necessary to communicate on the job. Emphasis is also given to understanding cultural differences. Level I is for beginners; Level II builds on skills acquired in Level I.

Public Speaking

Your success as a leader of officer may depend or how well you address a group. However, public speaking can be a frightening experience for most people. In this seminar, participants will conquer the fear of speaking before an audience; learn how to organize speeches effectively; learn how to analyze an audience and find the best words for that audience; and gain confidence. Throughout the seminar,  participants practice techniques aimed at alleviating nervousness and helping to reduce stress.

Workplace Relationship Skills

The ability to develop and maintain effective working relationships with co-workers and supervisors is a key to success on the job. This course highlights the components of interpersonal skills and strategies necessary to manage work life and its collegial relationships.