Professional Development Training Workshops
The Institute for Labor Studies and Research (ILSR) offers professional development training workshops for organizations and individuals that help employees sharpen their professional skills and assist them in meeting workplace challenges. ILSR is happy to partner with organizations and individuals to schedule the course(s) that fit their specific workplace needs.
The instructors for the ILSR Professional Development Training Workshops are adjunct college professors or highly experienced professionals in their field.
Click on the Sign-Up! link below to complete an interest form and an ILSR coordinator will contact you shortly or contact Denise Cesino directly at: email@example.com or 401-463-9900, dial 7
For organizations interesting in attending, we have a minimum class size of twelve (12) and a maximum of twenty (20). If the topic you are looking for is missing from the list below, the Institute for Labor Studies and Research can partner with you to design customized course curriculums to meet the needs of your organization.
For individuals interested in attending, your information will be kept on a waitlist until the class is full, with a minimum of 12 participants. Once the class minimum is met and the course is scheduled, you will be contacted to confirm your registration.
Specialized Skills Workshops
Effective Writing for Business I
Effective Writing for Business II
Ethics in Motion
Organizational Psychology: Human Behavior
Organizational Psychology: Leadership
Psychology in the Workplace
Psychology/Leadership in the Workplace
Read Faster and Smarter! Ease your Workload
Reducing Work-Related Stress
Speak Up! Deliver your Message with Confidence
De-escalation, Conflict Resolution, Communications Workshops
Interpersonal De-escalation Communication Skills (2 hours), ZOOM or in-person
This is an introductory course centered on communication skills for de-escalating interpersonal verbal attacks. This course offers an overview of the roots of violence and how observation and self-awareness can impact interpersonal dynamics. Participants will learn and practice the CLARA (Center, Listen, Affirm, Respond, and Add) communication method that maintains personal power without taking power from others.
How to be an Engaged Bystander (4 hours), In-person
This course introduces Bystander Intervention as a basis for de-escalating conflicts between more than two people using interpersonal communication, nonviolent communication techniques, and Bystander Intervention strategies. Participants will have an opportunity to practice techniques within groups during the sessions and reflect on their practice outside of class. This course would be suitable for team and union leaders. This course could be repeated as a refresher course.
Nonviolent Communication Laboratory (8 hours), ZOOM or in-person
Participants will engage in extended, immersive practice in nonviolent communication skills as a way to promote greater understanding. This course will introduce the roots of violent structures and cultures and provide support for practicing Active Listening, CLARA observational and reflexive communication, and empathetic nonviolent communication practices. This course provides opportunities for reflective and reflexive practice in a safe and supportive environment.
Violence De-escalation and Intervention (15 hours), In-person
Active nonviolence does not attempt to create a world where there is no conflict: it recognizes that we face conflict all through our lives, and recognizing conflict is the first step towards finding common ground. In most conflicts we have two ways of responding, 1. Acting according to deeply ingrained ”conflict scripts,” and 2. Allowing our true self to take action. Active nonviolence is a means of creating a situation that stops the immediate violence, clarifies the real issues, and produces a resolution. Taking responsibility for our own behavior, no matter what others do. Active nonviolence can include interpersonal violence, violence in the workplace, and violence within the community.
This is an immersive class with an emphasis on group work and teamwork. This class begins with nonviolent communication skills and provides opportunity for immersive group work and role-plays. This class introduces Nonviolent Conflict Intervention techniques to reduce violence and keep people out of harm’s way. This course provides opportunities for reflective work and student-centered projects during class time.
The professional development training workshops at ILSR provide:
ILSR classes in either a virtual format via ZOOM or in-person providing flexibility while fostering class interaction
Class sizes with minimum of 12 students and maximum of 20
Class lengths vary from 2 hours to 24 hours
Flexibility to reduce or extend class length if needed
LSR's Professional Development Training Workshops empower employees to achieve their personal and professional
goals while contributing to their organization’s success.
For more information about the Specialized Skills or De-escalation, Conflict Resolution, Communications Workshops
contact Denise Cesino directly
IN THEIR OWN WORDS...
“The instructor will have you come out of his class smarter than when you walked in and that is a WIN-WIN!”
~ Cultural Sociology Student
“I have taken multiple other ethics courses in my career and this was definitely the most beneficial. It focuses more on learning about a basic ethical decision-making framework and how your own values affect your professional and personal life.”
~ Ethics in Motion Student
“Above and beyond the important content shared in this class, meeting and collaborating with other state employees was an added bonus!”
~ Effective Communications Student
“The instructor gave me different perspective and insight which will be helpful at work and outside of work.”
~ Organizational Psychology: Leadership Student
“... I feel you pushed us outside of our comfort zones and allowed us each to grow individually. I have learned so much from you, this course, and my fellow classmates that I will take with me and grow from here.”
~ Effective Communications Student